FAQs

Q. What is VIT's core competency?

 

A. Vehicle Inspection Technologies (VIT) is the developer of a relatively new and leading edge technology product, the Und-Aware™ designed for high tech under vehicle inspections for security purposes. The company's core competency lies in its ability to design, develop and manufacture unique, robust and operationally sound Vehicle Inspection and Surveillance systems.


Q. Who are VIT's current customers?

 

A. In the United States, the current product (Und-Aware) has been sold to the US Air Force, US Marines, US Navy, US Army and Federal government’s Health and Human Services. Some other federal security agencies in the United States are also in the final process of procuring the Und-aware™ product line. Internationally, we have also sold some systems to top security and government agencies of countries located in Europe and the Middle East.


Q. What technology is used in the Und-Aware
systems manufactured by VIT?

 

A. The Und-Aware™ systems are designed and integrated with the latest available high-end technology widgets in the market today. It is a modular, smart and innovative application that satisfies a vital security need with regards to vehicle inspections utilizing minimum time and minimum manpower but with a high degree of confidence and credence.

 

Q. What is the 500 series of Und-Aware™?

 

A. The 500 series is the latest in Under Vehicle Surveillance and Inspection Systems. There are essentially four versions of the 500 series; and each version comes with above and below ground (A/B) options. Contingent on what your customer needs, you may select either the AG or the BG version. The above ground version (A-500) is portable and can be deployed and redeployed easily if a change in location is necessitated. The below ground version (B-500) is designed to be of a more permanent nature and is fixed below the ground. Pease also note that the A-200 series is a very basic system and is designed for low cost and ultra-portability. You may also notice that pricing on different models as given in the List Price sheet offers great flexibility to different customers with varying budgets.

 

Q. What discounts do you offer to wholesale and volume purchasers?

 

A. Discounts: For order(s) placed within a span of 2 weeks, and a total value of $200,000, a 10% discount is eligible to wholesalers and volume purchasers.

 

Q. Do you offer technical support outside USA, particularly in KSA?

 

A. Technical Support: We have an existing strategic alliance agreement with a competent entity in KSA for all local technical and maintenance support. We are in the process of establishing technical support alliances in other countries.

 

Q. Is the pricing based on FOB?

 

A. Shipping: All quoted prices are FOB, Sterling, Virginia. Shipping by air typically takes 2-3 days to KSA. ATA rated casing and crating facilities are available at customer request. Shipping cost to Riyadh for B/A 500 series is approximated at $1,000-$1,500 per system. The 200 series may only cost as low as $600 per system.

 

Q. What training options do you offer to your customers?

 

A. Training: Adequate training to customers is provided with options of training at the manufacturing facilities or on-site at the discretion of the customer.

 

Q. Are there any government restrictions for import/export of your product line to Saudi Arabia?
 

A. Government Restrictions: There is no import/export or other government restrictions for all Und-aware™ products to be sold in the Kingdom of Saudi Arabia.

 

Q. Are their any special requirements for assembling and installing the systems?

 

A. Assembly Requirements: There are no special requirements for assembling and installing the systems. The systems are modular and easy to install. For more details please refer to specs sheets and installation manual.

 

Q. Has the product been tested under rain and adverse weather condition?

 

A. Another important test criterion that was levied as a basis of acceptance by one of our government customers shows the durability and ruggedness of the Und-aware™ system. They asked that the entire Und-aware™ system be submerged in a pool of water for 4 hours and then immediately installed for operation. We made it! In fact we are confident that our system will work in any weather be it dust storm, rain, or even snow (although it may not be applicable in some parts of the world.)


Q. Why is "color" and "resolution" always emphasized in your presentations of your detection system?

 

A. At one of the demonstration sites at a customer location, an orange wire was placed under the vehicle and the vehicle was ordered to go over the Und-aware™ system. The observer in the control room did not know if there was something odd under the vehicle. The wire with width less than 1mm was detected and the vehicle was stopped. In this particular case, the operator pointed out that he would not have been able to detect the wire (supposedly a detonation wire) if he did not have a color system and the detection resolution was not so good. Therefore, color and resolution are both important attributes of any vehicle under surface detection system. No wonder Und-aware product line is equipped with the most appropriate camera systems with color and high resolution output.


For any other questions or clarifications, please fell free to contact us at 1-703-834-1064 or email us at sales@und-aware.com


We are looking forward to serve you with technology that helps safety and security.